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Sharon and Ian Jackson run Chem-Dry Countywide, Danbury, Essex - The Carpet & Upholstery Cleaning SpecialistsIan and Sharon Jackson of Bicknacre have won a major award for their business Chemdry Countywide. The Rising Star Award was presented to them at this year’s annual Chemdry convention held in Cardiff. The award is given to franchises in their second or third year who are continuing to expand and operate at a high standard. ‘It was totally unexpected,’ says Sharon. ‘But it was great to be recognised for what we have done.’
Ian took voluntary redundancy from Royal Mail after twenty-two years of service. His brother owns a franchise, so with the idea of running his own business, Ian researched the possibilities. ‘I liked what I heard at Chemdry, so invested straight away,’ he says. After a month’s training the Jacksons were ready to start trading in October 2002.
The couple admit to being ‘petrified’ but their husband and wife team has proved a great success and they have recently taken on their first trainee.
Many chemicals and cleaning products are used in Chemdry processes and the company provide a mentor to new franchises. Training is ongoing as new products are developed and Health and Safety regulations change. The Jacksons are conscientious in their approach, taking full advantage of the support provided by Chemdry which they feel has benefited them well. They do advertise, but much of their work is obtained through the recommendations of satisfied customers.
Asked if they have any regrets in taking this huge life-changing decision, Ian says: ‘Far from it – I wish we’d done this ten years ago!’